As of: October 31, 2025
Who is responsible for data processing?
The entity responsible for processing your personal data is:
OpsGearSupply sp. z o.o.
[Your Address]
[ZIP] [City], Poland
Email: [Contact Address]
(hereinafter referred to as "we")
How can you contact us (Data Protection Officer)?
If you have questions about data protection, you can contact us via email: [Contact Address].
A Data Protection Officer is appointed (if required): [Email of the DPO, if available].
What data do we process?
We process the following personal data in particular:
First and Last Name
Address (billing and shipping address)
Email address
Order data, payment data (e.g., bank details)
Communication data (e.g., emails, contact form inquiries)
IP address, browser data, and usage data (to improve our services)
if applicable, company data, VAT ID, and other business information for B2B customers
Source of Your Data
We receive your data directly from you when you:
create a customer account,
place an order,
subscribe to the newsletter,
contact us (email, form, phone).
Usage and visitor data (e.g., IP address, device information) are automatically collected by our shop system.
Purpose and Legal Basis of Data Processing
We process your data for the following purposes:
to fulfill and process purchase contracts (Art. 6 para. 1 b GDPR)
for managing a customer account (Art. 6 para. 1 b GDPR)
to fulfill legal retention and documentation obligations (Art. 6 para. 1 c GDPR)
to process inquiries, complaints, and support (Art. 6 para. 1 f GDPR)
for newsletter distribution (only with consent, Art. 6 para. 1 a GDPR)
to improve and secure our offerings (Art. 6 para. 1 f GDPR)
Sharing of Your Data
We only share your data with:
payment service providers, banks
shipping service providers
if applicable, tax advisors, IT service providers, hosting providers
authorities, if legally required
Data transfer to third parties outside the EU only occurs if necessary for contract fulfillment or within the framework of service providers with an "adequacy decision" or standard contractual clauses.
Cookies, Tracking & External Services
Our website uses cookies to provide technical functions, analyze usage, and make the shop more user-friendly.
You can find details in ourCookie Policy.
You can control the storage and use of cookies in your browser settings and reject or delete cookies at any time.
We may use the following tools/services:
web analytics (e.g., Google Analytics, if integrated)
newsletter software
Your Rights Under GDPR
You have the right to:
access (Art. 15 GDPR)
rectification (Art. 16 GDPR)
erasure (Art. 17 GDPR)
restriction of processing (Art. 18 GDPR)
data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)
Revocation of granted consents with effect for the future
You can contact us at any time with questions or complaints, or contact the Polish Data Protection Authority (UODO).
Storage duration
We only store your data as long as necessary for the respective purpose or as required by law (e.g., tax retention periods).
Changes to this Privacy Policy
We adjust this privacy policy from time to time. The current version can be found on this page.